IsTheKitchenClean?
Home·Blog·About·Contact

Inspections by Neighborhood

  • Lincoln Park
  • Lakeview
  • West Loop
  • Gold Coast
  • Old Town
  • Wrigleyville
  • River North
  • Wicker Park
  • Logan Square
  • Bucktown
  • Fulton Market
  • Streeterville
  • The Loop
  • Andersonville
  • Pilsen
  • Hyde Park
  • Chinatown
  • North Side
  • Northwest Side
  • West Side
  • South Loop
  • South Side
  • Southwest Side
  • Far South Side

Inspections by Violation

  • Rodents
  • Roaches
  • Mold
  • Sewage
  • Temperature
  • Chemical
  • Expired Food
  • Sanitation

IsTheKitchenClean displays publicly available food inspection data from the Chicago Department of Public Health. Trending rankings and summaries are automated interpretations of that data and are not official health department assessments. Inspection findings reflect conditions at a specific point in time and may not represent current conditions at a restaurant.

Potbelly Sandwich Shop

Chain

900 W North Ave, Chicago, IL 60642

Lincoln Park

Jul 28, 2025 — Complaint inspection

Conditional

Triggered by a public complaint about this restaurant.

Cooked meatballs left unrefrigerated at unsafe temperature with no certified food manager on duty.

Key Findings

  • No certified food service manager present while handling ready-to-eat foods like deli meat and meatballs.
  • Five pounds of cooked beef meatballs held at 54.3°F in a disabled steam table instead of the required 135°F or higher; food was discarded.
  • Food handler working without required hair restraints.
  • Standing water pooling under front prep kitchen hand wash sink, creating potential breeding ground for insects.

Key findings are derived directly from the inspector's notes from the Chicago Department of Public Health. See the full violation notes below.

Was this report useful? Get an alert when this restaurant fails again, tell people what happened to you, or send the link to someone.

Be specific. Keep it to what you saw or experienced.

Loading discussion...

Violation code #2 — CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE
Inspector's Notes:

No certified food service manager on site while handling and serving TCS foods ( deli meat, meat balls, etc.), instructed to obtain. Priority foundation violation 7-38-012.

Violation code #21 — PROPER HOT HOLDING TEMPERATURES
Inspector's Notes:

Found 5 lbs of cooked beef meatballs held in a steam table at 54.3°F; the steam table was not turned on. Instructed to hold Hot TCS foods at 135°F or higher. Priority violation 7-38-005. Item discarded valued at $20.

Viewing inspection from Jul 28, 2025 · Show current spotlight →

Inspection History

Potbelly Sandwich Shop has had 9 inspections in the last 5 years with a 67% pass rate. Last inspection was on Jul 21, 2026.

Jul 21, 2026Pass

Canvass Re-Inspection — A follow-up to confirm violations from a routine visit were fixed.

4 violations
Jul 14, 2026Fail

Canvass — A routine, unannounced visit by a city health inspector.

6 violations
Jul 28, 2025ConditionalVIEWING NOW

Complaint — Triggered by a public complaint about this restaurant.

4 violations