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IsTheKitchenClean displays publicly available food inspection data from the Chicago Department of Public Health. Trending rankings and summaries are automated interpretations of that data and are not official health department assessments. Inspection findings reflect conditions at a specific point in time and may not represent current conditions at a restaurant.

Potbelly Sandwich Shop

Chain

225 E Chicago, Chicago, IL 60611

Streeterville

May 13, 2026 — Complaint inspection

Fail

Triggered by a public complaint about this restaurant.

Failed inspection with 3 violations found.

Key Findings

  • Observed 40 live small flies on walls at prep area.
  • Observed cutting boards surfaces stained and pitted.
  • Observed some prep area coolers rubber door gaskets ripped/damaged.

Key findings are derived directly from the inspector's notes from the Chicago Department of Public Health. See the full violation notes below.

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Violation code #38 — INSECTS, RODENTS, & ANIMALS NOT PRESENT
Inspector's Notes:

OBSERVED 40 LIVE SMALL FLIES ON WALLS AT PREP AREA. INSTRUCTED MANAGER MUST REMOVE ALL SMALL FLIES BY DATE OF REINSPECTION. PRIORITY FOUNDATION 7-38-020(A). ADVISED TO CALL PEST CONTROL OPERATOR FOR SERVICE.

Violation code #47 — FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
Inspector's Notes:

OBSERVED CUTTING BOARDS SURFACES STAINED AND PITTED. INSTRUCTED MANAGER MUST REPAIR/REPLACE DAMAGED CUTTING BOARDS.

Viewing inspection from May 13, 2026 · Show current spotlight →

Inspection History

Potbelly Sandwich Shop has had 7 inspections in the last 5 years with a 86% pass rate. Last inspection was on May 21, 2026.

May 21, 2026Pass

Complaint Re-Inspection — A follow-up to confirm complaint-related violations were fixed.

2 violations
May 13, 2026FailVIEWING NOW

Complaint — Triggered by a public complaint about this restaurant.

3 violations
Aug 6, 2025Conditional

Canvass — A routine, unannounced visit by a city health inspector.

1 violation